Salesforce is a huge, reliable cloud-based CRM software exclusively designed to help businesses offer a whole new range of customer support services. From unifying email to phone and chat support, Salesforce allows you to manage, handle and customize various types of data and also allows you to track analytics and offer improved customer experience.
Advantages of Salesforce
- Resolve customer issues faster.
- Allow sales representatives to create their reports.
- Provide an in-depth understanding of customer data.